At Sixpence Handmade, we want your ordering experience to be as clear and straightforward as possible. Below is a quick overview of some of our most important shop policies.

Please review the applicable policies before placing your order. For complete terms, requirements, exclusions, and additional information, please refer to the full policies linked in the footer of our website.

| Made-to-Order Products |

All finished Sixpence Handmade products are made to order. While we may keep blank products and materials in stock, finished products are not produced until an order has been placed.

Our current production lead time is posted on the website and may vary based on order volume, product type, and time of year.

| Custom Orders & Approvals |

Custom listings are created based on the details discussed and approved during the ordering process.

Before purchasing a custom listing, please carefully review all Design Specification sheets and order details included with the listing. Completing your purchase confirms your final approval of the specifications shown and authorizes Sixpence Handmade to begin production.

| Final Sales, Changes & Cancellations |

Because our finished products are made to order, all sales are final.

Customer-requested changes or cancellations cannot be made after purchase. Please carefully review product selections, sizes, colors, quantities, personalization, spelling, and other order details before completing checkout.

If you believe there is a problem with your completed order, please refer to our Return and Refund Policy for reporting requirements and available resolutions.

| Shipping & Local Pickup |

Orders requiring shipping are sent via USPS within the United States. Production time and USPS transit time are separate, and carrier delivery estimates are not guaranteed by Sixpence Handmade.

Local pickup may also be available. Customers selecting local pickup will receive pickup instructions when their order is ready.

Please refer to our Shipping Policy for complete information regarding shipping, USPS-related issues, addresses, local pickup, and delivery.

| Customer-Provided Items |

Sixpence Handmade may accept customer-provided garments or other items for certain services.

Because these items were not supplied by Sixpence Handmade, additional terms and limitations apply. Please review our Terms of Service before providing an item for customization.

| Logos, Artwork & Customer-Submitted Designs |

Customers requesting the use of logos, artwork, designs, photographs, or other protected material are responsible for having the necessary rights or permission for the requested use.

Sixpence Handmade may require written authorization from the applicable rights holder before accepting or completing an order.

Please refer to our Terms of Service and Legal Notice for complete information regarding customer-submitted materials, intellectual property, authorization, and use of protected materials.

| Questions |

If you're unsure about a policy or have a question before placing your order, please contact us at sixpencehandmade@yahoo.com.

We're happy to clarify applicable order requirements before your purchase is completed.

By completing a purchase from Sixpence Handmade, you acknowledge and agree to all applicable Sixpence Handmade policies and Terms of Service.

For complete policy information, please refer to the individual policies linked in the footer of our website.